We are coming from euro airport. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Decoration, the friendliest staff, food, location... attention to details. Novotel Basel City, Dear Madam / Dear Sir, Kindly note that Basel has 3 different docks. Great location - show map, Great location and very comfortable and clean hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our large rooms equipped with a cosy sofa bed can accommodate families. Novotel Basel City 2014 yılında açıldı ve modern dizaynlı odalarda hizmet vermektedir. 7 air-conditioned conference rooms with natural light & high-speed WIFI. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Novotel Basel City accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Please don’t include personal, political, ethical, or religious commentary. Everything! We are proud to be a 100% non-smoking hotel / property . ”, “Clean and modern with comfortable beds and pillows. Novotel Basel City, Bazylea: czytaj obiektywne recenzje i oglądaj zdjęcia podróżnych. ), I already have a booking at this property. We have more than 70 million property reviews, all from real, verified guests. New hotel with modern amenities. The only negative point is that the room was a bit cold. EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? The staff in this particular Novotel provide an overall fantastic service. I will make sure to share your compliments with my team. Private parking is possible on site (reservation is not possible) and costs CHF 26 per day. Grosspeterstrasse 12, 4052 Basel, Switzerland Breakfast was also good. Do you have rooms that look out onto the railway? I am sorry that your experience did not meet your expectations. We've sent you an email so you can confirm your subscription. The staff was nice and super helpful. Novotel Basel City is rated "Superb" by our guests. Your booking confirmation entitles you to use the Bus Line number 50 from the airport to the main rail way station Basel SBB. The hotel was very clean and open, a nice, comfortable lounge area. The room was small, but suitable for two adults and two kids. Staff went out of there way to provide for us. Booking.com™. Hello, the maximum height of the parking is 2,10m but we have a rooftop carrier. It is our pleasure to welcome you again on a weekly basis! It was within walking distance of the train station, and with the provided Basel Card, it was easy to take the tram across the street into the downtown. printed menus, magazines, pens, paper) removed, Hand sanitizer in guest accommodation and common areas, Thermometers for guests provided by property, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Guest accommodation sealed after cleaning, Property cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized, Key card or motion-controlled electricity. There are many new regulations and restrictions which have to be fulfilled, and this can sometimes be a little bit a lot at the time. WiFi is available in all areas and is free of charge. This midscale brand proposes a full-service offer with a restaurant, meeting rooms, a fitness (or a swimming-pool) and areas dedicated to children in every hotel. Your question will be published on Booking.com after it's approved and answered. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Renen, Thank you for sharing your experience following your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. Our standard rooms are equipped with either a shower or a bathtub, but the rooms are mostly equipped with the shower. It is always a pleasure to receive positive feedback. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Bathrooms include bathtubs or showers and hair dryers. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. If your plans change, you can cancel free of charge until free cancellation expires. We had a fantastic stay here. Decoration, the friendliest staff, food, location... attention to details. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Welcoming Booking.com guests since Sept 19, 2014. Thank you for your interest in Novotel Basel City. Please note that this problem was an exception to our normal practices, therefore we want to credit 2000 points to your loyalty account of ALL to compensate the lack of service you experienced. Novotel Basel City, Bâle dès 114€ sur Tripadvisor: Consultez les 579 avis de voyageurs, 220 photos, et les meilleures offres pour Novotel Basel City, classé n 18 sur 54 … All distances are measured in straight lines. This lets us know our reviews come from real guests like you. The location was good, not too far from the center, close to the train station and public transportation, and the most that I liked that two kids was free of charge. We want you to share your story, with both the good and the not-so-good. We've tried to raise temperature but the system was not very efficient. S., B. Solo - 27/08/2020 Confirmed reviews ALL, all employees are always very friendly and all was clean and save, Anonymous Business - 24/08/2020 Confirmed reviews ALL, Renen Families - 23/08/2020 Confirmed reviews ALL. ”, “Across the street from trams and about four stops into the center or take different tram two stops to SBB train station. Novotel Basel City, Sehr geehrte Damen und Herrn We recommend booking an option with free cancellation in case your travel plans change. Novotel Basel City is rated "Superb" by our guests. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. The property usually replies within a few days, 낍 You can only leave a review within 28 days after check-out. Top Location: Highly rated by recent guests (8.3), Continental, Vegetarian, Gluten-free, American, Buffet. I arrived for a two days trip in Basel. Don't hesitate to contact the reception during your stay if you room is to cold or if you have any problem. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I had a longer time that I was not staying with you, but now I'll be back again on a weekly basis and I hope you keep up the great work. The most helpful contributions are detailed and help others make better decisions. It's about a 15 minute walk to the train station. Excellent breakfast buffet. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces. Johana Families - 26/10/2020 Confirmed reviews ALL. a late check out always depends on the availability. “Great location and very comfortable and clean hotel”, “A nice and quiet place, not far from the city center. We think that, because of the pandemic, very few guests were present, thus the hotel may not push on the heating bill. Please note that all Special Requests are subject to availability and additional charges may apply. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are glad that you enjoyed your stay and hope to see you again very soon. Kevin T. Business - 27/12/2020 Confirmed reviews ALL. Freundliche Grüsse When booking more than 7 rooms, different policies and additional supplements may apply. The entire experience, although a short one, was very pleasant. The room was small, but suitable for two adults and two kids.” I am absolutely sure that this review will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Customer review rating 4.5/5 3,788 reviews, I can take advantage of the Members' rate, Dear guests, The Novotel team and I look forward to welcoming you, while complying with all legal hygiene and prevention measures. Close to the main train station and just 15 minutes' drive from Basel's EuroAirport, all attractions are within easy reach. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. A safety deposit box and coffee and tea making facilities are provided, as well. All rights reserved. Certain services and amenities may be reduced or unavailable as a result. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In case of a spot check, you could simply show up your hotel confirmation. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Questions and answers should be property- or room-related. Prices are calculated as of 07 Guests at the Novotel Basel City can take advantage of a Business Corner and for the duration of their stay, the use of public transport is included. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We're sorry, but there was an error submitting your comment. Welcome to Novotel Basel City, a nice option for travellers like you. Vielen Dank für Ihr Interesse am Novotel Basel City. I will share your comments with our team. Novotel Basel City fournit des vues sur le fleuve et invite les hôtes à prendre un repas dans un restaurant … It is always a pleasure to receive positive feedback. Anonymous Solo - 07/09/2020 Confirmed reviews ALL, Anonymous Couples - 28/08/2020 Confirmed reviews ALL. Our room was as expected and the hotel staff was very kind. There was a problem loading the reviews. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Basel şehrinin alışveriş bölgesinde yer alan Novotel Basel City misafirler için konforlu konaklama olanağı sunmaktadır. The room was small, but suitable for two adults and two kids.”, The property usually replies within a few days. Guests can surf the web using the complimentary wireless Internet access. Normally we allow a free late check out till 1 pm, after that we would charge CHF 20.- per hour and the maximum would be till 6 pm. Here in Novotel we are one of the only hotels in Basel, who are able to host 4 person in one room. Clean and modern with comfortable beds and pillows. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We hope to welcome you back to our hotel! The modern, spacious Novotel rooms are adaptive to your individual needs. Your Novotel Team, Dear Guest, The breakfast was testy and rich. We hope your next visit will be as pleasant as the previous one and look already forward to welcoming you again. One of the most picturesque neighborhoods in Basel! Please allow me to express my sincerest apologies. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. WiFi worked well. Sincerely, Larissa Harter Novotel Basel City, Dear Mr Z., Thank you for the great review of our hotel. Novotel Basel City features a 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. Novotel Basel City, Basileia: Veja 580 avaliações, 220 fotos e ótimas promoções para Novotel Basel City, classificado como nº 18 de 53 hotéis em Basileia e com pontuação 4,5 de 5 no Tripadvisor. All cribs and extra beds are subject to availability. The hotel is located 4.3 mi from the Euro-Airport Basel/ Mulhouse, and all of Basel´s main attractions are reachable within a 10-minute walk. New hotel with modern amenities. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. It's about a 15 minute walk to the train station. La propriété occupe 5 étages et offre 145 chambres climatisée. Our rooms are equipped with one queen-sized bed for up to two persons and an additional sofa-bed for up to two children (or one adult). The hotel was very clean and open, a nice, comfortable lounge area. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The only way to leave a review is to first make a booking. Booking.com’s role is to be a feedback distributor for both guests and properties. WiFi is … Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Novotel Basel City. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Dear guest, Try again. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Kind regards, Line Novotel Basel City, Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Basel City. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Rajen Hari Sarawati, We very much appreciate your comments regarding your stay at the Novotel Basel City. Novotel Basel City, Basel: Se 581 reiseanmeldelser, 220 bilder og gode tilbud for Novotel Basel City, vurdert som nr. Korzystając z interaktywnej mapy serwisu Tripadvisor, poznaj lokalizację oraz okoliczne restauracje i atrakcje. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Please note that we only have 2 up to 4 rooms per floor, which allow you a view to the rails. According to our security and fire protection instructions, please note that the maximum room occupancy at Novotel Basel City cannot exceed 4 persons (2 adults and 2 children under 16 years old) or 3 adults without any children. Copyright © 1996–2021 Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Something went wrong – please try again later. The distance from the hotel is approximately 3 kilometers which means a 15 minutes taxi drive or 25 minutes by public transport. Ve 581 opiniones y 220 fotos de viajeros sobre el Novotel Basel City, clasificado en el puesto nº.17 de 54 hoteles en Cantón de Basilea. This is a superb option! Contributions should be travel related. The accommodation comprises 145 air-conditioned guestrooms. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear René Thank you for your review. Grosspeterstrasse 12 4052 basel switzerland, BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Va Families - 13/10/2020 Confirmed reviews ALL, Our family of 4 spent 2 nights in the Novotel City. Location is good as well!”, “Clean and modern with comfortable beds and pillows. At the moment it is a very difficult time for all the hotels and staff. We also have the Novotel family policy, where you could reserve a second room for 50% less of the price. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Novotel Basel City, Dear Raf These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Actual travel distances may vary. Breakfast was also good. Buffet in general very Child friendly as well”, “The location was good, not too far from the center, close to the train station and public transportation, and the most that I liked that two kids was free of charge.”. This property has taken steps to provide more sustainable and eco-friendly travel. Yes, the driving distance between Basel Airport (BSL) to Novotel Basel City is 9 km. Additional sorting options might be available (by type of traveler, by score, etc...). We are glad that you enjoyed your stay and hope to see you again very soon. René Business - 22/08/2020 Confirmed reviews ALL. The room was large and clean. Location is good as well! Novotel Basel City is set in a shopping area, 15 minutes' walk of Kunstmuseum Basel. The room was nice, clean and comfortable. It is our pleasure to have had your family and yourself as guests! The modern 4-star Novotel Basel City is located 2,650 feet from the train station and a 10-minute walk from the Kunstmuseum and it offers free public WiFi and a restaurant. Das Ticket können Sie bei uns an der Rezeption freischalten, Für Hotelgäste kostet das Parken CHF 26.00 pro Nacht. Sie können bei Ankunft einfach ein Ticket ziehen und hineinfahren. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Can I get free transfer from the airport to the hotel? I received wonderful welcome at the reception. Please do not hesitate to contact us next time, we will assist you with your new reservation. Sincerely, Larissa Harter Novotel Basel City, Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Basel City. ), Couples policies (are unmarried individuals allowed? Clean facility,helpful staff (specially Stefano) and excellent breakfast!! The label shows that you are in a hotel committed to a protection concept based on the hygiene and conduct rules as well as the health and employment protection principles established by the Federal Office of Public Health and the State Secretariat for Economic Affairs. Thanks Raf, Dear Madame/Sir, Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Basel City. I will make sure to share your compliments with my team. Read more, “Everything! Guests at the Novotel Basel City can take advantage of a Business Corner and for the duration of their stay, the use of public transport is included. Best regards, Brian Families - 16/11/2020 Confirmed reviews ALL. I am absolutely sure that this review will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. All we ask is that you follow a few simple guidelines. NOVOTEL BASEL CITY in Basel located at Grosspeterstrasse 12. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. All air-conditioned rooms at the Novotel are fitted with a flat-screen TV with cable channels and private bathrooms with a shower. After a review has been submitted, you can modify it by contacting Booking.com customer service. – I received a drink voucher at the hotel bar for the whole family. After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We will speak with the full team from front office, to be sure, this will not happen again and as well with the housekeeping why the rooms was not cleaned better. The tram station was just across the street from the hotel which was 3-4 stops to the city center, available every 10 minutes or so. Not a big deal though. The room was much smaller than on the picture and the air ventilation was quite poor making it very humid but the staff is very nice and the breakfast very good, René Business - 09/10/2020 Confirmed reviews ALL. It is our pleasure to have had your family and yourself as guests! Location and facilities perfect for those traveling in pairs, Grosspeterstrasse 12, 4052 Basel, Switzerland, Novotel Basel City has been welcoming Booking.com guests since Sept 19, 2014, I already have a booking with this property, Sorry, we couldn't find any questions related to your search, Top Location: Highly rated by recent guests (8.3), Lock in a great price for your upcoming stay, “Check in was seamless, the staff was delightful. Thank you for your message. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Mövenpick Hotel Basel (Opening June 2020), Online check-in: Your arrival will be carefully prepared by our team. Porównuj ceny i przeglądaj The maximum number of extra beds and cribs allowed depends on the room you choose. Novotel Basel City, Suíça: Veja 582 avaliações, 226 fotos e ótimas promoções para Novotel Basel City, classificado como nº 18 de 53 hotéis em Suíça e com pontuação 4,5 de 5 no Tripadvisor. Please try again. Free Wi-Fi and six state-of-the-art meeting rooms make the hotel an ideal location for business travellers. Can I drive from Basel Airport (BSL) to Novotel Basel City? Respect the privacy of others. We hope your next visit will be as pleasant as the previous one and look already forward to welcoming you again. A very clean ,well managed hotel that is particularly well placed for people who want to transit France non stop to Calais. Get instant confirmation with FREE cancellation at most properties on our site! This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. International and regional delicacies await you at this trendy yet cozy bar, complete with reading corners for lounging and spaces for working. We want to apologize again. We find the hotel pretty and felt safe since we could see they are following health recommendations very well. The Exhibition Centre (Messe) and Congress Center, zoo, Kunstmuseum (art museum) and old town are all within easy reach by public transport. Try again? メルマガにご登録いただくと、限定プロモーション情報などもお届けします。 Business - 29/11/2020 Confirmed reviews ALL, Marco Couples - 27/11/2020 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Read more. Novotel Basel City The modern 4-star Novotel Basel City is located 800 metres from the train station and a 10-minute walk from the Kunstmuseum and it offers free public WiFi and a restaurant. Oder ist er im Preis enthalten? Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Don’t include any personal, political, ethical, or religious commentary. I enjoyed my stay very much. Novotel Basel City features a 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. Wish we had more time in Basel as hotel offered fantastic extras to go out and explore the town.Only not scored a 10 because the car park was hard to locate and we could get the lift to take us to the reception on 1st arrive. Children 16 and above are considered adults at this property. Your current language is English (US), Great for Two Travelers. We are glad that you enjoyed your last stay and hope to see you again very soon. We've stayed only 1 night and we have had a good time. Business guests enjoy the breakfast. Enjoy the modern 4-star comfort of the Novotel Basel City. Check for travel restrictions. The hotel is located 4.3 mi from the Euro-Airport Basel/ Mulhouse, and all of Basel´s main attractions are reachable within a 10-minute walk. If you are driving to Novotel Basel City, parking Thanks! Novotel Hotels - Book a Novotel hotel: meeting rooms for your business trip and large family rooms to share with your kids. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. With over 600 m2 of flexible event space, the Novotel is also the perfect choice for meetings or other events in Basel. We recommend you next time, to reserve one of our executive rooms, there are 10smq more space for the family. We had arrived quite late, but the hotel staff took in our order for room service dinner. It takes approximately 9 min to drive from Basel Airport (BSL) to Novotel Basel City. Situé au centre de Bâle, Novotel Basel City de 4 étoiles propose un patio, un salon commun et une bibliothèque.
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